Agency Onboarding
Registration, document upload, verification, approval, branch setup, account activation, and relationship status.
AGENT-ONBOARD
B2B Agency Platform
Power your travel agency network from one platform.
Trip Tech builds B2B travel platforms for agent onboarding, wallet and credit, markup, commission, booking, ticketing, support, statements, and financial control.
Agent Onboarding
Wallet and Credit
Markup and Commission
Central Operations
Agency Network Console
NETWORK ACTIVE
AGENTSManaged
CREDITControlled
BOOKINGSCentralized
AGENCYBALANCESTATUSLIMIT
City TravelAED 42,500ActiveAED 75K
Skyline ToursAED 18,200ReviewAED 25K
Prime HolidaysAED 63,900ActiveAED 100K
Global TicketingAED 11,700ActiveAED 20K
Agent Lifecycle
Manage every stage of the agency relationship.
A connected agent lifecycle improves onboarding, commercial control, service quality, financial visibility, and long-term account management.
Register
Agency profile, contacts, documents, and business information.
Verify
Review documents, ownership, compliance, and commercial suitability.
Approve
Activate users, branches, roles, limits, and pricing access.
Fund
Record deposits, wallet balances, credit, and payment conditions.
Operate
Search, book, issue, service, support, and monitor transactions.
Review
Track statements, exposure, performance, activity, and relationship status.
Core Modules
Everything needed to distribute travel through an agent network.
The platform connects agency management, booking, pricing, operations, support, and finance through one controlled system.
Wallet and Deposits
Track deposits, available balance, deductions, reversals, adjustments, transaction history, and account statements.
WALLET-CORE
Credit Control
Set credit limits, payment terms, exposure rules, approval thresholds, account blocks, and review conditions.
CREDIT-CONTROL
Markup and Commission
Configure global, supplier, airline, route, market, product, branch, and agent-specific commercial rules.
PRICE-ENGINE
Booking Access
Flights, hotels, and future travel products through supplier connections, business rules, and controlled user access.
BOOKING-LAYER
Ticketing and Servicing
Issue, void, refund, reissue, SSR, PNR updates, support requests, ownership, notes, and service tracking.
OPS-SERVICE
Statements and Invoices
Agent statements, transaction records, invoices, receipts, adjustments, balance history, and financial summaries.
FINANCE-DOCS
Roles and Audit
Admin, ticketing, finance, support, agency owner, branch, and staff access with activity logs and accountability.
ACCESS-CONTROL
Commercial Control
Configure pricing around suppliers, markets, and agents.
Commercial rules should support growth while protecting margin, supplier conditions, credit exposure, and channel strategy.
RULE-01Global Markup
Base commercial rule across the full platform.
Base commercial rule across the full platform.
ACTIVE
RULE-02Supplier and Airline Markup
Pricing by content source, airline, or hotel supplier.
Pricing by content source, airline, or hotel supplier.
CONTROLLED
RULE-03Route and Market Pricing
Commercial rules by origin, destination, market, or travel date.
Commercial rules by origin, destination, market, or travel date.
CONFIGURABLE
RULE-04Agent-Specific Pricing
Different margin, commission, fee, and access by agency.
Different margin, commission, fee, and access by agency.
PERSONALIZED
RULE-05Promotional Pricing
Temporary campaigns, incentives, and tactical offers.
Temporary campaigns, incentives, and tactical offers.
SCHEDULED
Operations
Support agents without losing control of the workflow.
AGENT EXPERIENCE
Give agencies a clear, efficient working environment.
Agents need speed, visibility, accurate pricing, account information, and reliable service support.
- Search and booking access
- Wallet and credit visibility
- Booking history and documents
- Refund and reissue requests
- Support communication and status
- Statements and account activity
CENTRAL OPERATIONS
Control ticketing, service, finance, and risk centrally.
The central team needs queues, ownership, approvals, visibility, and reporting across every agency and transaction.
- Booking and ticketing queues
- Refund, void, and reissue control
- Support case ownership
- Credit and exposure review
- Agent account restrictions
- Management and finance reporting
Financial Control
Connect agent activity with financial visibility.
Every booking, deposit, deduction, refund, adjustment, and credit decision should be visible in one consistent financial record.
01
Deposit Management
Record deposits, payment references, approval, balance updates, and source documents.
TRACK
02
Wallet Ledger
Maintain a transaction-level history of credits, deductions, reversals, and adjustments.
CONTROL
03
Credit Exposure
Monitor available credit, outstanding usage, overdue amounts, and approval thresholds.
MONITOR
04
Refund Tracking
Connect refund requests, supplier status, customer or agent value, and final settlement.
RECONCILE
05
Statements and Invoices
Generate account statements, invoices, receipts, transaction summaries, and finance reports.
REPORT
Role Structure
Give each user the access required for their responsibility.
Role-based access helps protect commercial information, financial activity, operational control, and audit accountability.
ROLE-01Platform Admin
Full configuration, user, supplier, commercial, booking, finance, and reporting access.
ROLE-02Ticketing and Operations
Booking queues, issuance, void, refund, reissue, SSR, notes, and operational support.
ROLE-03Finance and Credit
Deposits, wallet, credit, statements, invoices, adjustments, exposure, and approvals.
ROLE-04Agency Users
Agency owner, branch manager, booking staff, accounts, and view-only access levels.
Deployment Roadmap
Build the platform around your network and commercial model.
Supplier access, agency structure, credit policy, pricing rules, finance, and service workflows shape the final project plan.
Discovery
Agency segments, current processes, suppliers, commercial model, finance, and operational requirements.
System Design
Agent journeys, roles, modules, commercial rules, credit workflow, and admin controls.
Development
Portal, admin, booking, wallet, credit, pricing, statements, integrations, and reports.
Testing
Registration, deposits, booking, deductions, service, limits, access, and exception scenarios.
Launch and Onboarding
Deployment, staff training, agent onboarding, monitoring, support, and phased network expansion.
Common Questions
Planning a B2B agency platform.
The platform should reflect how your agency network is approved, funded, priced, supported, and financially controlled.
Can each agency have different markup and credit rules?
Yes. Pricing, commission, service fees, credit limits, payment terms, product access, and supplier availability can be configured by agency, branch, market, or user group.
Can agents operate through wallet and credit models?
Yes. The platform can support prepaid wallets, approved credit, mixed account models, deposits, deductions, reversals, exposure monitoring, and account restrictions.
Can the central team control ticketing and refunds?
Yes. Booking, ticketing, void, refund, reissue, SSR, support, notes, approvals, and ownership can be managed through central operational queues.
Can the system generate agent statements?
Yes. Statements can include deposits, bookings, service fees, deductions, refunds, adjustments, credit usage, balance history, and supporting references.
Can the platform support multiple branches and users?
Yes. Agencies can have multiple branches, managers, booking users, finance users, and view-only users with controlled access and audit history.
Build your B2B travel agency platform with Trip Tech.
Share your agent network size, supplier access, credit policy, pricing model, operational workflow, and launch objectives. We will help define the right platform structure.